Yesterday was an interesting day. I had two communications that were totally polar. One was "I can't use you" and the... (
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Yesterday was an interesting day. I had two communications that were totally polar. One was "I can't use you" and the other was "Honestly the easiest web company I have encountered."
The meeting between "I can't use you" was setup by another company. Mix up on our part was we thought we were to present for an hour. Found out later it should have been for 10 minutes and the rest for questions. I didn't get clarity on the audience and purpose before starting. It went down hill from there. Two good things came out of this. The first was his person was kind enough to bullet point all of the reason they couldn't work with us. The second is most of the reasons are easy peasy to address. Lesson reminder - know your audience, get audience participation and not everyone is going to be a fit but can provide value from your interaction.
The "I love working with you" communication. This person has a goal, has an clear idea of what she needs to do and fit perfectly with the evolve formula. When people and service/product are a fit everyone benefits.
Although we want to match-up with everyone, we know that isn't the case. The sooner we find whether or not we're a fit the sooner everyone will know the next steps (keep looking or start working together).
Have you ever had one of those days where you get polar communications from prospects and customers? Share your experience in the comment section below.
