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Thanks for visiting the e-volve blog: tips, tricks, comments and education on managing your relationships (Contacts), managing your Content and Managing Communication with your Contacts. We looking forward your comments and feedback.

Top Pains Customers have with existing vendors:
September 29, 2010 4:24PM
by: Dean Bowen
Category(s): Managing Contacts
If your customers are experiencing any of these items they are probably thinking about leaving you: Lack of response Problems... (more)

If your customers are experiencing any of these items they are probably thinking about leaving you:

  1. Lack of response
  2. Problems constantly crop up
  3. Vendors talk over customers head (geek speak)
  4. Poor customer service overall (things fall through the cracks, they donít follow up on our request, onít return calls, etc.)
  5. Invoices are higher than expected. 

"New thinking.  New Results"